Shipping policy
Shipping Policy
We’re so excited to get your Black & Bloom goodies to you!
Processing Time
All in stock orders are processed and shipped within 1 to 2 business days, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing the following business day.
Once your order has shipped, you will receive an email with tracking information.
Shipping
Orders are shipped through USPS. Shipping rates are calculated at checkout based on your order and delivery location.
Once your package has been accepted by the carrier, delivery times are outside of our control. Black & Bloom Collective is not responsible for delays caused by USPS, weather, holidays, or other circumstances outside of our control.
Please make sure your shipping address is correct before submitting your order. Black & Bloom Collective is not responsible for packages delivered to an incorrectly entered address.
Preorders
Items marked as preorder have an estimated arrival or shipping timeframe listed in the product description. Please keep in mind that preorder dates are estimates and may change due to circumstances outside of our control.
If your order contains both preorder and in stock items, your entire order will ship together once the preorder item is available.
If you would like your in stock items to ship within our normal 1 to 2 business day processing time, please place them in a separate order from your preorder items.
Lost or Delayed Packages
If your tracking shows that your package is delayed or missing, please contact USPS directly to begin a claim or locate the package.
If you have any questions about your order, please reach out to us. We’re always happy to help however we can.