Shipping & Returns
We want shopping with Black & Bloom to be easy from checkout to your doorstep. Find everything you need to know about shipping, returns, exchanges, and everything in between below. 🖤
Shipping Policy
We’re so excited to get your Black & Bloom goodies to you!
Processing Time
All in stock orders are processed and shipped within 1 to 2 business days, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing the following business day.
Once your order has shipped, you will receive an email with tracking information.
Shipping
Orders are shipped through USPS. Shipping rates are calculated at checkout based on your order and delivery location.
Once your package has been accepted by the carrier, delivery times are outside of our control. Black & Bloom Collective is not responsible for delays caused by USPS, weather, holidays, or other circumstances outside of our control.
Please make sure your shipping address is correct before submitting your order. Black & Bloom Collective is not responsible for packages delivered to an incorrectly entered address.
Preorders
Items marked as preorder have an estimated arrival or shipping timeframe listed in the product description. Please keep in mind that preorder dates are estimates and may change due to circumstances outside of our control.
If your order contains both preorder and in stock items, your entire order will ship together once the preorder item is available.
If you would like your in stock items to ship within our normal 1 to 2 business day processing time, please place them in a separate order from your preorder items.
Lost or Delayed Packages
If your tracking shows that your package is delayed or missing, please contact USPS directly to begin a claim or locate the package.
Return & Exchange Policy
We hope you love everything you order from Black & Bloom Collective, but we understand that sometimes something just doesn’t work out.
Returns Within 10 Days
Eligible items may be returned within 10 days of delivery for a refund to the original payment method.
Returns After 10 Days
Eligible items returned after the 10 day refund window, but within 30 days of delivery, may be returned for store credit only.
Returns and exchanges are not accepted after 30 days.
Return Requirements
To be eligible for a return or exchange, items must be unworn, unused, unwashed, and unaltered, with the original tags attached.
Items must also be free from stains, makeup, deodorant, odors, pet hair, and any other signs of wear.
Items that do not meet these requirements may be denied a refund or store credit.
Final Sale Items
Clearance items and earrings are final sale and cannot be returned or exchanged.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Returns should be mailed to:
Black & Bloom Collective
PO Box 101
Webb City, MO 64870
If Black & Bloom Collective provides a return shipping label, the cost of the label will be deducted from your refund or store credit.
Original shipping charges are nonrefundable.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery and include photos of the item.
If the item is confirmed to be damaged, defective, or incorrect, Black & Bloom Collective will cover the cost of return shipping and work with you to make it right.
Refunds
Once your return is received, please allow up to 3 business days for us to inspect and process it.
Approved refunds within the 10 day return window will be issued to the original payment method. Please keep in mind that your bank or credit card company may require additional time to post the refund to your account.
Approved returns received after the 10 day refund window and within 30 days of delivery will be issued as store credit.
By purchasing from Black & Bloom Collective, you agree to the terms of this return and exchange policy.
Still have questions?
We’re happy to help! Reach out with any questions about your order, shipping, returns, or anything else Black & Bloom. 🤍